From Licence to Ledger • Start Your Business • Manage Your Finances • Stay Compliant • Power Your Business with IT • Grow with Digital Marketing Solutions • Complete Business Solutions for UAE CompaniesFrom Licence to Ledger • Start Your Business • Manage Your Finances • Stay Compliant • Power Your Business with IT • Grow with Digital Marketing Solutions • Complete Business Solutions for UAE Companies
Requirements, fees and processing times depend on the service, authority, emirate and company jurisdiction.
PRO means Public Relations Officer
In UAE business administration, PRO services mean liaison and application support with licensing, labour, immigration and other government-related bodies. They are not media relations, legal representation, tax advice, recruitment, manpower supply or government services themselves.
What are PRO services?
Administrative Support Between Business and Authority
A PRO provider identifies the channel, prepares forms, coordinates permitted submissions, monitors status and arranges collection or delivery. External support suits companies without an internal government-relations team or needing one transaction.
The workflow connects licensing, labour, immigration and supporting documents. Mainland procedures can involve an economic department, MOHRE and immigration. Free zones use their own employment and immigration processes. ITQAN coordinates but does not decide.
When might you need support?
Recognise the Business Event First
A clear event helps determine the authority, sequence, documents and connected renewals.
Starting or changing a company
New licence files, amendments, branches, renewals or cancellation.
Adding or removing people
Investor residence, employee onboarding, renewals or cancellation.
Preparing a document for use
Attestation, legalisation, translation or notarisation coordination.
Managing recurring administration
Establishment cards, permits, expiry tracking and repeated submissions.
Company and Trade Licence Support
Keep the Commercial Record Aligned
ITQAN may coordinate trade names, initial approvals, new licence documents, renewals, activity, manager or shareholder amendments, name changes, branch procedures and licence cancellation.
Mainland companies
Applications follow the emirate’s economic department, with chamber, tenancy or external approvals where applicable.
Free-zone companies
The issuing free zone sets its amendment, renewal, facility and cancellation workflow.
Connected checks
Licence changes may require immigration, labour, banking, customs or corporate updates.
Establishment and immigration
Company Files and Residence Procedures
Support may cover establishment files or cards, investor and employment residence, entry permits, status changes, medical fitness, Emirates ID, renewal, cancellation and eligible dependants.
Dubai applications may involve GDRFA Dubai. Other emirates generally use ICP, while free zones may manage applications through their authority. Routes differ.
Labour and employee documentation
Mainland and Free-Zone Employment
For MOHRE-regulated employers, coordination may include establishment procedures, offers, contracts, work permits, renewals, amendments, cancellation and transfers. Quota and eligibility remain authority decisions.
Free zones use their authority’s employment channels. WPS and Emiratisation obligations depend on employer status and current rules.
Document clearance, attestation and legalisation
Route Each Document for Its Intended Use
The chain depends on the issuing country, document, use and receiving authority. ITQAN coordinates through government bodies and licensed providers.
Files may include educational, civil-status and commercial certificates, resolutions and powers of attorney.
Government attestation
Including Ministry of Foreign Affairs processing where applicable.
Embassy or consulate legalisation
Based on the issuing country and receiving authority.
Notarisation and legal translation
Coordinated through authorised providers; ITQAN does not perform these regulated services.
Collection and delivery
Where available and included in the quotation.
Additional government liaison
Activity-Specific Coordination
ITQAN may coordinate with municipalities, Civil Defence, customs, chambers, economic departments, free zones and sector regulators. Activity and location determine the authority.
Service model
One-Time Assistance or Ongoing PRO Support?
One-time PRO assistance
Ongoing PRO support
For a specific application or renewal
For recurring company and employee requirements
Scope agreed for one process
Multiple tasks under an agreed service scope
Quoted for the selected service
May use a monthly or annual arrangement
Useful for occasional document needs
May include expiry tracking, reminders and status reporting
Timely reminders and submissions depend on the client providing complete documents, instructions, authorisations and payments when requested.
Documents commonly required
Prepare the Current Company and Applicant Records
The checklist changes by transaction. Additional documents can be requested after authority review.
Trade licence, establishment card and Memorandum of Association
Shareholder, manager or employee passport, Emirates ID and residence copy
Passport photograph and existing permit or application details
Employment contract and company authorisation letter
Tenancy contract, Ejari or free-zone facility document
Board resolution and corporate-shareholder documents
Original documents requiring attestation or certified translation
How the service works
Six Stages with a Defined Scope
01
Review
Requirement and jurisdiction
02
Confirm
Checklist and authority
03
Quote
Government, external and ITQAN fees
04
Prepare
Documents and submission
05
Track
Status and authority responses
06
Complete
Collection, delivery or next step
If an authority requests a correction, extra document, approval or fee, ITQAN will explain the next action before proceeding.
Pricing and processing time
Separate the Three Cost Layers
Pricing depends on the service, emirate, mainland or free-zone jurisdiction, number of applicants, urgency, fines, translations, attestations, courier work and external approvals.
Processing starts after complete documents, signed authorisations and required payments are received. Authority review, appointments and third-party work can affect timing.
01
Government fees
Charged by the relevant authority.
02
Third-party expenses
Translation, attestation, medical, courier or provider charges.
03
ITQAN professional fee
Preparation and coordination within the written scope.
Why work with ITQAN?
Know the Authority, Checklist and Cost Before Submission
ITQAN reviews the responsible authority, prepares a transaction-specific checklist, coordinates the agreed submission, separates fees, tracks status and flags missing or expiring records. Support is available for mainland and free-zone businesses.
01Confirm the correct authority02Define the documents and sequence03Separate fees before submission04Track status and connected expiries
Frequently asked
PRO Service Questions
Clear answers before starting an application.
01What does PRO mean in the UAE?+
PRO commonly means Public Relations Officer in the UAE business context. It refers to administrative liaison and application support, not media relations or public communications.
02What is the difference between PRO and document clearance?+
PRO support coordinates government-facing business, labour and immigration processes. Document clearance prepares and routes supporting records through authorities or licensed providers.
03Can ITQAN assist mainland and free-zone companies?+
Yes. The authority, channel, documents and employment procedure differ by emirate and free zone.
04Can you help with work permits and residence procedures?+
ITQAN can coordinate eligible files. MOHRE, free zones, ICP, GDRFA Dubai and other bodies decide approval.
05Can ITQAN renew an expired licence or establishment card?+
ITQAN can review and coordinate the available route. The authority determines fines, documents and required amendments.
06How much do PRO services cost?+
Cost depends on the transaction, authority, applicants and external work. The quotation separates government, third-party and ITQAN fees.
